3/07/2025

Problema Tela Preta e Remote Bus

We can create below registry for the session leak issue:

Under "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Kernel"

create a SeTokenDoesNotTrackSessionObject value (it should be a reg REG_DWORD value) and set to 1

 
Path : HKLM\SOFTWARE\Citrix\Citrix Virtual Desktop Agent

Value Type = REG_DWORD

Value Name = DisableLogonUISuppression

Data : 0 - Feature enabled (LOGON UI SUPPRESSION – No Black Screen)

1 - Feature disabled (You will see the Black screen issue).

 https://support.citrix.com/s/article/CTX564280-user-cannot-reconnect-to-server-vda-sporadic-with-remote-desktop-service-is-currently-busy-error?language=en_US

 Add registry on the VDA to extend wait time:

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Citrix\wfshell\TWI

Value Name: UsermodeLoadedWaitMS

Type: REG_DWORD

Data (decimal): 30000 (Example 30000milliseconds = 30seconds)

 

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